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View Full Version : Upgrade from 1.6 ..Can't Login



simonmc
03-04-2004, 10:43 AM
First of all let me say it was VERY careless of you to lose or not carry out your backups.

Anyway. I just upgraded from 1.6 to 1.7 and at the login screen I enter the user name and password and it does nothing.

What is the solution to this problem please.

Simon

TurnkeyAdmin
03-04-2004, 12:06 PM
Cosidering you dont even know the circumstances of the data loss I find it hard to beilive that you should comment on that.

At any rate are you getting a error? What happens when you enter the info.

simonmc
03-04-2004, 12:20 PM
Backups are backups. If you need help there...give me a call and I will work out a strategy for you. :) Free of charge too.

Anyway. No...there is no error. I enter the username and password and then the page returns to enter the username and password again.

I know the username and password are correct because I set up the beta windows client and it logs in fine. Boy is that app slooooow. I know it is only beta so I have nothing to comment about there.

Anyway. What is the solution to my login problem.

Thanks
Simon

TurnkeyAdmin
03-04-2004, 12:35 PM
Whats the URL to the install?

simonmc
03-04-2004, 12:38 PM
the url is:

thelogocompany.net/phplive/admin

that will take you to the login screen only. I assume that is what you are asking for.

Simon

simonmc
03-05-2004, 06:58 AM
I just wanted to stop by and say thanks for the online help yesterday. The solution is not to overwrite the existing installation but to delete it (apart from the config.php).

Thanks Again.

Simon

TurnkeyAdmin
03-08-2004, 12:47 PM
:)