1.7 RC Is Broke

[NetPublicist]

I have Zend on my server but your Zend installation wouldn't work, of course I can't read the line number that is generating the error so that didnt work.

I tried the other installation, and got frustrated with numerous errors so I deleted everyting reset the database and did a fresh install, now my images are not showing up on my site and I get JavaScript errors when I click the chat icon.

I guess I will go back to version 1.6 and wait for a version 1.7 that actually works.

[NetPublicist]

Using the "click here to chat" email link goes to initiate.php and shows the following error:

Warning: strpos(): Empty delimiter. in /home/username/public_html/phplivehelper/libsecure.php on line 300

Warning: strpos(): Empty delimiter. in /home/username/public_html/phplivehelper/libsecure.php on line 302
Invalid or incorrect license key file. Please make sure this software is running at ''.

[valkster]

My same error in previous post!

[NetPublicist]

I removed v1.7 and reset database again, downloaded 1.6 and have everyting working with 1.6 with no problems. Version 1.6 only takes 2 minutes to install.

If it ain't broke, don't fix it. I would suggest making version 1.7 as quick and easy to install as verison 1.6 is.

[TurnkeyAdmin]

Are you able to get into the admin area at all?

[TurnkeyAdmin]

Also keep in mind this is a new release. We can use your help as all systems are different.

[NetPublicist]

I could get in the Admin, but it generated JavaScript errors when trying to get the HTML code, and other errors when trying to use the image upload feature. I had to go back to 1.6 since it was causing errors on all of the pages on my site.

[TurnkeyAdmin]

So the issue seems to be with your client side libsecure and the admin side libsecure is fine. Which is weird. What version did you have? Zend or the other?

[NetPublicist]

I got the JavaScript errors with both the Zend and the other.

[TurnkeyAdmin]

Found the problem and its across the board on both version. Easy fix and it will be updated in two minutes.

[NetPublicist]

I will try again after you upload, just waiting for your go signal. :D

[NetPublicist]

It looks like I have an older version of the Zend Engine, does that matter?

[valkster]

Think I will go to bed now. Let you folks work out the bugs and have an installable version in the AM. ;)

[TurnkeyAdmin]

The upgrade went smooth on our end. New files will be up shortly.

[NetPublicist]

I am going to bed, I will try the new files tomorrow.

[TurnkeyAdmin]

New files have been posted. Give them a shot.

[NetPublicist]

When I download the Zend version and upload all the files, I get the following error when I try to run the upgrade.php

Warning: Unexpected character in input: '' (ASCII=19) state=1 in /home/username/public_html/phplivehelper/upgrade.php on line 21

Parse error: parse error in /home/username/public_html/phplivehelper/upgrade.php on line 21


When I check my phpinfo file I see Zend is in the list, unless I'm looking at it wrong.

[NetPublicist]

Since my server doesn't like the Zend version, I just uploaded all of the Non Zend version files over the Zend files, I get to the first page of the upgrade.php, but have the following errors at the top of the screen:

Warning: strpos(): Empty delimiter. in /home/username/public_html/phplivehelper/upgrade.php on line 186

Warning: strpos(): Empty delimiter. in /home/username/public_html/phplivehelper/upgrade.php on line 188

[NetPublicist]

I just closed all of my browser windows and went back to the upgrade.php and the errors at the top are gone. When I get to step 3 of the upgrade I get the following error now:

There seems to have been a slight problem with the database. Please try again by pressing the refresh button in your browser.

An E-Mail has been dispatched to our Technical Staff, who you can also contact if the problem persists.

We apologize for any inconvenience.

I am upgrading from version 1.6, here is the error from the source:

<!-- Database error in PHP Live Helper Installer: Invalid SQL: CREATE TABLE plh_reports (
id int(11) NOT NULL auto_increment,
type int(11) NOT NULL default '0',
value float NOT NULL default '0',
to_value varchar(255),
from_value varchar(255),
time_stamp varchar(50),
date_stamp date default '0000-00-00',
PRIMARY KEY (id)
)
mysql error: Table 'plh_reports' already exists
mysql error number: 1050
Date: Wednesday 03rd of December 2003 12:41:27 AM
Script: /phplivehelper/upgrade.php
Referer: http://www.netpublicist.com/phplivehelper/upgrade.php
-->

Is this because I took the comments out on the plh_ part of the config.php?

[NetPublicist]

I put the comment tags back in the config.php and now I am getting the following error in the source of step 3 of the upgrade:

<!-- Database error in PHP Live Helper Installer: Invalid SQL: INSERT INTO options VALUES ('', 'reporting', '1')
mysql error: Table 'netpubli_livehelp.options' doesn't exist
mysql error number: 1146
Date: Wednesday 03rd of December 2003 12:44:37 AM
Script: /phplivehelper/upgrade.php
Referer: http://www.netpublicist.com/phplivehelper/upgrade.php
-->

[NetPublicist]

I tried resetting the database and running the /admin/install.php instead of the upgrade.php, everything seemed to run fine and all the tables were created, when I got to the final step to go to the admin I get the following error on the page:

Fatal error: Call to undefined function: authadmin() in /home/username/public_html/phplivehelper/admin/index.php on line 20

[TurnkeyAdmin]

Reason why we were able to upgrade and you have the issue is because your using a prefix. Repack on the way. :)

[NetPublicist]

You want me to go back to v1.6 and try it again when you get the repack?

[NetPublicist]

It's aver 1:00AM here, I'm heading to bed, will try again in the morning.

[TurnkeyAdmin]

New files were uploaded.

[valkster]

Now I get this error going into admin...

There seems to have been a slight problem with the database. Please try again by pressing the refresh button in your browser.

An E-Mail has been dispatched to our Technical Staff, who you can also contact if the problem persists.

We apologize for any inconvenience.

[valkster]

OK reinstalled from scratch and now I get this error when going to admin . . .


Fatal error: Call to undefined function: authadmin() in /home/chrisva/public_html/vphplive/admin/index.php on line 20

[NetPublicist]

I removed everything again and reset the database. I reinstalled v1.6 with no problems, very easy installation. I downloaded the Non Zend v1.7 and uploaded all of the files. when I get to step three of the upgrade I get the following error in the source code:

<!-- Database error in PHP Live Helper Installer: Invalid SQL: INSERT INTO options VALUES ('', 'reporting', '1')
mysql error: Table 'netpubli_livehelp.options' doesn't exist
mysql error number: 1146
Date: Wednesday 03rd of December 2003 09:16:48 AM
Script: /phplivehelper/upgrade.php
Referer: http://www.netpublicist.com/phplivehelper/upgrade.php
-->

[NetPublicist]

I removed all the files again, reset the database again and did a fresh install of v1.7 Non Zend. When I run the /admin/install.php everything seems to go fine, but when I try to go to the admin I am also getting the following error:

Fatal error: Call to undefined function: authadmin() in /home/netpubli/public_html/phplivehelper/admin/index.php on line 20

I will go back to v1.6 and try again with the next v1.7 update.

Do we get TurnkeyWebTools BETA Testers T-Shirts? :D :D

[TurnkeyAdmin]

hmmm, that authadmin error should come up at all.

The upgrade issue is also weird as the prefix is there but wasnt getting passed into the upgrade.

We are currenlty running 1.7 on our site so the second problem may be due to a bad file. Try reuploading the libsecure files.

[TurnkeyAdmin]

We are repacking. Give us a minute or so.

[TurnkeyAdmin]

Ok they are up.

[NetPublicist]

I just uploaded the new Non Zend v1.7 and ran the upgrade. It looks like everything worked, I will now start testing the new features.

[NetPublicist]

When I click on Traffic Monitor I get the following error in the popup window:

There seems to have been a slight problem with the database. Please try again by pressing the refresh button in your browser.

An E-Mail has been dispatched to our Technical Staff, who you can also contact if the problem persists.

We apologize for any inconvenience.

<!-- Database error in PHP Live Helper Admin: Invalid SQL: INSERT INTO plh_adminlogin values('NetPublicist','1070498126','1070498126','0 ','0','0','0','0','0','1','0','0')
mysql error: Column count doesn't match value count at row 1
mysql error number: 1136
Date: Wednesday 03rd of December 2003 07:35:26 PM
Script: /phplivehelper/admin/chatindex.php
Referer:
-->

[NetPublicist]

I will try a fresh install of Non Zend v1.7 and see if I get the same error as I am getting with the upgrade.

[NetPublicist]

I deleted the files and reset the database, now I getting that same error again when I go to the admin.


Fatal error: Call to undefined function: authadmin() in /home/netpubli/public_html/phplivehelper/admin/index.php on line 20

Looks like this "SourceGuardianII" does a great job of breaking a otherwise user friendly script.

[NetPublicist]

I went ahead and installed the latest version of Zend on my server. I deleted all of the files again, reset the database and this time the Zend v1.7 went through the /admin/install.php with no problems, but when I try to go to my admin I am still getting the following error:

Fatal error: Call to undefined function: authadmin() in /home/netpubli/public_html/phplivehelper/admin/index.php on line 20

[NetPublicist]

The offline status icon is showing up on my site, and visitors can click on it to send me an email. I will leave this version online for now, I just can't log into the admin. Here are the errors I am getting.

For http://www.netpublicist.com/phplivehelper/admin/index.php

Fatal error: Call to undefined function: authadmin() in /home/netpubli/public_html/phplivehelper/admin/index.php on line 20

For http://www.netpublicist.com/phplivehelper/admin/adminindex.php

Fatal error: Call to undefined function: authadmin() in /home/netpubli/public_html/phplivehelper/admin/adminindex.php on line 10

For http://www.netpublicist.com/phplivehelper/admin/login.php I get the login screen, but when I login with my Login ID and Password I get the following error:

Fatal error: Call to undefined function: cleanup() in /home/netpubli/public_html/phplivehelper/admin/login.php on line 30

[TurnkeyAdmin]

Can you send your login info over?

[TurnkeyAdmin]

Actually try redownloading and replacing the libsecure.php in the admin directory.

[NetPublicist]

I redownloaed the package and replaced the libsecure in my admin directory, but I am still getting the errors.

I will email my login information to you.

[NetPublicist]

Thank you for fixing the problem, it seems to be working great now!!

[TurnkeyAdmin]

Issue was resolved. You can also download RC2 to fix it.