Keeps Crashing...

[badride5]

Hello,

I have the latest version of Php Live Helper and I am using a PC w/ a 3200 MHz processor; 1gig of ram, latest updates to XP and my machine has never crashed or failed me. I am getting the following error under IE7, Firefox and Netscape all with the latest updates:

"Your operator session has been lost unexpectedly."

When this happens, it crashes the browser and the session. I have not been able to use the proggie reliably for some time now.

I thought it was a memory leak but my browsers go the entire day without crashing while I design websites. I am perplexed, any help will be appreciated.

I put a trouble ticket in but was quickly dismissed. I have no other active scripts running that I am aware of. I closed AVG and dis-abled the firewall.

Scott

[TWT-Chris]

Actually your browser is not what is crashing, its your connection to the PHP Live Helper server that is getting lost. Let me explain...

PHP Live Helper expects you to update your time every 3 seconds I believe with the server. If for some reason you do not "check in", so to speak, with 30 seconds I believe it will lose your session and you will have to re log back in. So its most likely a issue with your internet connection. The actual error you are getting is when you finally are able to reconnect with the server and it realizes that your session no longer exists, so it closes the window.

[badride5]

Thank you Chris!!!

That is a start. I will look into MTU settings and broadband issues now. I really appreciate the shared knowledge!