fsockopen error www.turnkeywebtools.com:80

[usDocuments]

Just started getting the following all of a sudden. Is it just a server issue, or something else?

Warning: fsockopen(): php_hostconnect: connect failed in /home/usdocs/public_html/phplivehelper/admin/login.php on line 54

Warning: fsockopen(): unable to connect to www.turnkeywebtools.com:80 in /home/usdocs/public_html/phplivehelper/admin/login.php on line 54

Warning: Cannot modify header information - headers already sent by (output started at /home/usdocs/public_html/phplivehelper/admin/login.php:54) in /home/usdocs/public_html/phplivehelper/admin/login.php on line 56

[TurnkeyAdmin]

Server issue... If you get that error again just open up the page:

http://www.yoursite.com/phplivehelper/adminindex.php

You are already logged in it just couldnt redirect you.

[usDocuments]

Hi,

That is working fine for now, but we'd like to know how to fix it.

You mentioned it is a server issue... any reasons why it would just start all of a sudden?

What should I tell the server admin that will help him narrow down / solve the problem?

Thanks!

[TurnkeyAdmin]

Is it still occuring? If so... email us directly.

[usDocuments]

I'm sending over a new email with a test userID and Login.

Rob

[usDocuments]

Hi,

We're still having the problem and haven't heard back from you. Any suggestions?

If you find that it is a problem with the server please let me know what I need to say to the server admin to get this solved. Thank you!

Rob

[TurnkeyAdmin]

Send us your FTP info. We would like to try something that should supress the warning.

[usDocuments]

Hi,

Thanks for the response.

We'd really like to know what happened to cause this all of a sudden, for example, something changing with the script, or somehting on the server.

If it is a change on the server we would like to do more than just "supress the warning" (like putting earmuffs on when the baby is crying... solves the symptem, not the problem).

We aren't php programmers, or site admin, so if you have some information we can bring to the server admin that would be great.

Thanks in advance.

Rob Ludlow

[TurnkeyAdmin]

You have to understand that the error should not be showing regardless of the connection sucess or not. That is why suppressing it will solve the problem. You see... the fsockopen command should not return an error, regardless, it should just timeout quietly.

[htremblay]

Hello,

I have bought and installed livehelp on my server, and I get
the same error.

Can you tell me how to mask it.

Regards.

[TurnkeyAdmin]

Please refer to your support ticket.

[usDocuments]

Hi Again,

I'm wondering if you could email over the suggested fix so I can have our programmers make the necessary changes.

Thank you.

[TurnkeyAdmin]

Just add a @ before the fsockopen occurrance in the login.php.

[usDocuments]

Wow,

That was almost too easy!

Thanks!!

[asim]

facing
Warning: fsockopen(): unable to connect to mail.vote4song.com:25 in /home/vote4son/public_html/emails/class.smtp.inc on line 88

Warning: Cannot modify header information - headers already sent by (output started at /home/vote4son/public_html/emails/class.smtp.inc:88) in /home/vote4son/public_html/emails/email.darted.php on line 211
plz guide me wts the problem

[TurnkeyAdmin]

Double check your mail settings, there's something configured incorrectly.